Cole Care Agency
Effective Date: 01/01/2026
Cole Care Agency values your privacy and is committed to protecting the personal and sensitive information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, or submit forms to us.
Information We Collect
We may collect the following types of information:
Personal identifying information (name, date of birth, contact information)
Business or organizational information
Service request details
Identification information required for testing or screening
Information submitted through intake or appointment request forms
Website usage data (IP address, browser type, pages visited)
Sensitive information is collected only when necessary to provide requested services and in accordance with applicable laws.
How We Use Your Information
We use collected information to:
Process service requests and appointment inquiries
Verify identity and eligibility for services
Provide testing, screening, and compliance services
Communicate regarding scheduling, results, or service updates
Meet legal, regulatory, and contractual obligations
Improve website functionality and service delivery
We do not sell or rent your personal information.
Information Sharing
We may share information only when necessary:
With accredited laboratories or authorized third-party partners for testing and screening services
When required by law, court order, or regulatory authority
To protect the rights, safety, or legal interests of Cole Care Agency or others
All third parties are expected to maintain confidentiality and data protection standards.
Data Security
Cole Care Agency implements reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is 100% secure.
Your Rights
You may request to review, correct, or update your personal information, subject to legal and regulatory limitations. Certain records may be retained as required by law.
Cookies & Website Tracking
Our website may use cookies or similar technologies to improve user experience and analyze website performance. You may disable cookies through your browser settings.
Policy Updates
This Privacy Policy may be updated at any time. Updates will be posted on this page with a revised effective date.
Contact Us
For privacy-related questions or concerns, contact:
Cole Care Agency
Email: admin@colecareservices.com
Phone: 214-814-4036