Cole Care Agency
Effective Date: 01/01/2026
By accessing this website or requesting services from Cole Care Agency, you agree to the following Terms and Conditions.
Services
Cole Care Agency provides professional testing, screening, and compliance-related services, including but not limited to DNA testing collections, drug testing, fingerprinting, breath alcohol testing, and background screening.
Submission of a service request or appointment form does not guarantee service. All services are subject to review, availability, verification, and applicable laws and regulations.
No Legal or Medical Advice
Cole Care Agency does not provide legal or medical advice. Test results and screening information should be reviewed with appropriate legal counsel, medical professionals, or governing authorities when required.
Client Responsibilities
Clients agree to:
Provide accurate and complete information
Present valid government-issued identification when required
Comply with testing procedures and instructions
Understand that refusal or failure to comply may result in service denial
Payments & Fees
Pricing, payment requirements, and service fees will be communicated prior to service confirmation. Failure to submit required payment may result in cancellation or denial of services.
Confidentiality
All services are handled with professionalism and confidentiality. Results are released only to authorized parties in accordance with consent, legal requirements, and applicable regulations.
Limitation of Liability
Cole Care Agency is not liable for:
Decisions made by employers, courts, schools, or third parties based on test results
Delays or outcomes caused by third-party laboratories or external agencies
Misuse or misinterpretation of results by unauthorized parties
Service Refusal
Cole Care Agency reserves the right to refuse or discontinue services at its discretion, including but not limited to cases involving incomplete information, non-compliance, safety concerns, or legal restrictions.
Website Use
Unauthorized use of this website, including attempts to access restricted areas or misuse content, is prohibited.
Governing Law
These Terms and Conditions are governed by the laws of the state in which Cole Care Agency operates.
Updates to Terms
These Terms and Conditions may be updated at any time. Continued use of the website or services constitutes acceptance of updated terms.
Contact Information
For questions regarding these Terms and Conditions:
Cole Care Agency
Email: admin@colecareservices.com
Phone: 214-814-4036